Privacy Policy

At Primal Vitality Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, appointment forms, communications, and services.

Information We Collect

We may collect personal information from you when you interact with our website, request information, schedule an appointment, complete a form, or engage with our services. The types of information we may collect include:

Contact Information: This may include your name, email address, phone number, mailing address, and other information needed to communicate with you or schedule services.

Personal Wellness Information: We may collect information related to your wellness goals, appointment requests, areas of concern, intake forms, and other details you choose to provide so that we may better personalize your experience.

Website Usage Information: We may collect non-personally identifiable information about your interactions with our website, such as IP address, browser type, device information, pages visited, referring URLs, and similar website usage data. This information helps us improve our website, enhance user experience, and better understand how visitors use our site.

Use of Information

We may use the information collected for the following purposes:

To provide, personalize, and improve our services.

To schedule appointments and communicate with you regarding consultations, appointment reminders, updates, and relevant information.

To respond to questions, requests, or inquiries submitted through our website or other communication channels.

To improve our website, services, marketing, and client experience.

To protect the security and integrity of our website, systems, business operations, and client information.

To comply with applicable legal, regulatory, or business obligations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include secure systems, restricted access, data safeguards, encryption where appropriate, and internal procedures designed to protect sensitive information.

While we make reasonable efforts to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website or electronic communications.

Third-Party Disclosure

We do not sell, trade, or rent your personal information to outside parties.

We may share information with trusted third parties who assist us in operating our website, managing appointments, communicating with clients, processing payments, providing services, or conducting business operations. These third parties are expected to keep your information confidential and use it only for the purposes for which it was provided.

We may also disclose information when required by law, regulation, legal process, or to protect the rights, property, or safety of Primal Vitality Inc., our clients, or others.

Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, or similar technologies to improve website functionality, understand visitor behavior, measure marketing effectiveness, and enhance user experience.

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

Email and Text Communications

By providing your contact information, you may receive communications from Primal Vitality Inc. related to appointments, inquiries, services, promotions, or updates. You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Appointment-related, transactional, or administrative communications may still be sent when necessary.

Your Rights

You may request access to, correction of, or deletion of personal information we maintain about you, subject to any legal, regulatory, or business recordkeeping requirements.

If you wish to exercise these rights or have concerns about your privacy, please contact us using the information listed below.

Links to Third-Party Websites

Our website may contain links to third-party websites, booking platforms, payment processors, or external resources. Primal Vitality Inc. is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after updates are posted indicates acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the following information:

Email: legal@primaldallas.com
Phone: 469.598.0598
Address: 8668 John Hickman Parkway, Suite 701, Frisco, TX 75034